FAQ
Consultez notre foire aux questions ci-dessous. Si vous avez encore besoin d'aide, n'hésitez pas à nous contacter.
Commande & Livraison
How long does shipping take?
Shipping times vary based on location and shipping method. Standard shipping typically takes [X] days, while express options are available at checkout.
Les envois sont disponibles à l'international ?
Oui ! Nous envoyons au-delà des frontières Française !
Voici la liste des pays disponibles à la livraison :
U.E. :
International :
Can I track my order?
Absolutely! Once your order ships, you’ll receive a tracking number via email to keep an eye on your delivery.
Returns & Exchanges
What is your return policy?
We accept returns within [X] days of delivery. Items must be unused and in their original packaging. Please contact us at [your email] to initiate a return.
Can I exchange an item?
Yes! If you need a different size or color, we’re happy to process an exchange within [X] days of delivery. Contact us to get started.
What if my order arrives damaged?
We’re so sorry! If your order arrives damaged, please send us a photo at [your email] within [X] days, and we’ll make it right.
Other Questions
How can I contact you?
We’d love to hear from you! Email us at [your email] or fill out our contact form [link].
Do you offer wholesale?
Yes! If you’re interested in wholesale orders, please reach out to us for pricing and details.
Where can I follow you on social media?
Stay connected with us on [Instagram/Facebook/TikTok] for new arrivals, sales, and behind-the-scenes content!